Customer Support
DitDat is designed to be self-serve. That's why the price for using DitDat is so insanely low.
In theory, you should never need help from Customer Support. In practice, sometimes you will.
We'll have to charge you a fee of $.50 per minute. During beta testing, this fee is waived, because we want to know what questions you have so we can improve our automated help system.
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Need More Help?
To keep our prices dirt cheap, DitDat is a self-service tool.
If you need help, look here:
- The FAQ Page (Frequently Asked Questions).
- Email the other people in your cohort.
- The Newbie Forum.
- Ask a question at the next DitDat online seminar.
- DitDat Customer Support. (This will cost something! This is how we keep your basic prices low.)
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